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Frequently Asked Questions

How much is it to enter ScreamAcres?

It’s just £20.00pp to enter this year’s Zombie Apocalypse event.

VIP tickets are £30.00pp see our VIP page for details.  



Do you have any age restrictions?

Yes, you must be over fourteen to enter ScreamAcres 2017 event. But under sixteen’s must be accompanied by an adult due to the nature of the haunt event ID may be requested upon entry.


What is classed as suitable ID?

Any form of photographic ID are accepted, for example driving licence, passport or college passes.


Are there toilets available?

Yes we have male and female toilets on site, but please be aware the zombies are everywhere....


I am pregnant, can I still come?

ScreamAcres doesn’t recommend pregnant women enter our events due to the nature of challenging areas within. But many have entered by their own choice and at their own risk.


We have bought tickets and now can’t make that day can I get a refund?

ScreamAcres operate a strict no refunds policy, but if you ring the office on 01244 531147 they may be able to move your booking to another date depending on availability.


How long does the experience last?

Your Halloween experience lasts on average an hour but this is an hour of intense interaction. You will only ever queue the once and that is to get in. Don’t want to queue why not have a look at our VIP tickets, which include fastrack.   


What should I wear?

Screamacres is set in 80 acres of welsh farmland. 60% of the event is in the outdoors. The event will still go ahead in any weather so you may get muddy, wet and cold. We recommend warm waterproof clothes. It wouldn’t be advisable to turn up in high heels you will be allowed to enter but you may find the terrain difficult to walk on.


Is this event wheelchair accessible?

Because of the narrow passageways and uneven floors ScreamAcres is not suitable for wheelchairs, frames or crutches, apologies for any inconvenience caused.


I suffer from epilepsy can I enter?

ScreamAcres use many special effects including strobe lighting smoke/fog machines and loud sound systems. You would be allowed to enter but at your own risk knowing these effects are heavily used.


Where can I buy tickets to ScreamAcres?

You can buy tickets from our website here, by ringing 0844 800410 or in person at Greenacres Animal Park reception (open 9am to 5pm daily).


I am looking to bring a group of 10 friends do you offer a group discount?

If you ring 0844 800410 they will be advise and help you.